Refund policy
Last Updated: September 6, 2025
We want you to be satisfied with your purchase from MYRK Tactical, LLC. Please review our return and refund policy below.
Returns
- Returns accepted within 30 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Custom, engraved, or personalized knives are non-returnable.
- You must obtain a Return Merchandise Authorization (RMA) before sending items back.
- To request an RMA, contact us at contact@myrktactical.com with your order number and reason for return.
Refunds
- Refunds will be issued to the original payment method once the returned item is inspected and approved.
- Shipping costs are non-refundable.
- A 15% restocking fee may apply to opened or non-defective returns.
- Refund processing may take 5–10 business days after receipt of the returned item.
Defective or Damaged Items
- If you receive an item that is defective or damaged upon arrival, please contact us within 7 days of delivery to request a replacement or refund.
- Defective items must be returned with all original packaging and accessories.
- We will cover the cost of return shipping for defective or damaged products.
- After inspection, we will issue either:
- A replacement of the same item (subject to availability), or
- A full refund to the original payment method if a replacement is not available.
- A replacement of the same item (subject to availability), or
- Damage caused by misuse, improper care, modification, or normal wear and tear is not considered a defect and is not covered by this policy.
Exchanges
- We will replace defective or damaged items at no additional cost.
- Exchanges for non-defective items may be subject to availability and a restocking fee of 15%.
- If the item you want to exchange for is unavailable, we will issue a refund instead.
Non-Returnable Items
- Used or worn products.
- Items showing signs of misuse, alteration, or damage caused by the customer.
- Custom, engraved, or personalized knives.
- Final sale or clearance items.
How to Return
- Contact contact@myrktactical.com to request an RMA.
- Pack the item securely in its original packaging.
- Include a copy of your invoice or proof of purchase.
- Ship the item using a trackable carrier.
Notes
- We are not responsible for lost or damaged return shipments.
- Please retain shipping receipts and tracking information until your return is processed.